RODIN Support

Knowledge base

For guides to common problems together with helpful tips and tricks for all technical and software related questions you may have, please browse our knowledge base.

Help Desk Portal

If you would like to submit a help desk request or would like to login to the ticket portal to view an existing ticket, please submit a ticket here.
You can use the ‘Sign in with Microsoft’ button to log in with your Microsoft 365 email address and password.
If you have any issues, feel free to use the Sign Up button to create your account.


To submit a help desk request via email, please send to Please note, that if you require assistance outside of 8:30am – 5:30pm AEST, please call us on 1300138762

Support Phone

If you would like to give us a call to submit a help desk request, please phone our support number direct on 1300138762

Remote Support

If you are a customer that needs remote support, click here. You will be asked for a code which the RODIN technician will provide.

System Status

Updates on all system's operational status.