Welcome to RODIN Support!

Knowledge Base

For guides to common problems together with helpful tips and tricks for all technical and software related  questions you may have, please search our knowledge base below.

If you can’t find what you are looking for, please request an article HERE.


To submit a help desk request via email, please send to

Please note, that if you require assistance outside of 8:30am – 5:30pm AEST, please call us on 1300 138 762.

Help Desk Portal

If you would like to submit a help desk request or would like to login to the ticket portal to view an existing ticket, please click HERE.

You can use the ‘Sign in with Microsoft’ button to log in with your Microsoft 365 email address and password.

If you have any issues, feel free to use the Sign Up button to create your account.


If you would like to give us a call to submit a help desk request, please call us on 1300 138 762.

Remote Support

If you are a customer that needs remote support, click HERE.
You will be asked for a code which the RODIN technician will provide.