Recently we asked our customers what they wanted us to improve on, and from that survey we had some amazing feedback. Many respondents asked for a Knowledge Base with common answers to problems, and we are happy to announce that we have now launched this.
You will notice RODIN staff referring to articles from the Knowledge Base more and more, as we have shifted our internal processes to drive as much useful content to this KB as possible to help you, our customers.
You can access the Knowledge Base from the support section of our website (https://rodin.com.au/support) or directly at https://rodin.com.au/kb
Additionally, you will find the link from the RODIN icon in your system tray.
As your Managed Service Provider, we appreciate any feedback you have. If you would like to see something specific, feel free to request an article at https://forms.office.com/r/2xzm0x415J