Why ISO 27001 should be a top priority when selecting an MSP

Why work with an ISO 27001-certified IT provider?

Managed Service Providers (MSPs) play a critical role in maintaining and managing IT infrastructure for businesses. However, their unique position also makes them attractive targets for cyber attacks, as they have access to many of their client’s systems. 

Reducing the risks to your company begins with asking the question: Does our MSP have an adequate Information Security Management System (ISMS) and the processes to manage risk?

ISO 27001 is a key certification to consider when evaluating an IT provider’s security practices. It indicates a commitment to the highest information security management standards. Choosing an ISO 27001-certified provider ensures your organisation partners with a supplier dedicated to protecting your data.

Understanding the ISO 27001 certification

ISO 27001 is an international information security, cyber security, and privacy protection standard. It outlines a company’s requirements for its Information Security Management System (ISMS). The standard applies a risk management approach to preserve the integrity, confidentiality and availability of information systems. ISO 27001 offers a systematic approach to securing company data across the organisation, including people, technology, and physical security.

How does an ISO 27001-certified provider protect your data?

ISO 27001-certified companies have processes to identify weaknesses in their systems and implement proactive security practices to address these. They have also been independently assessed against 93 controls across Organisational, People, Physical and Technological themes. By adhering to the ISO 27001 standard, providers commit to continually improving their security practices, conducting regular audits, and developing incident management procedures. These practices address all aspects of information security, from digital data protection to physical and environmental security, protecting against unauthorised access, disclosure, alteration, or destruction of information. 

Why is ISO 27001 an important certification to have?

Working with an ISO 27001-certified provider can provide the following benefits for your business.

Reduces third-party risks to your organisation

Your organisation likely works with several third-party providers; these include your cloud platforms and collaboration applications your team use. These tools likely store some of your data, and if you have a managed IT provider, they might manage these solutions on your behalf. The question is, how much of your data can they access?

Third-party data breaches can threaten your company’s security by creating a weak link that exposes sensitive information or becomes a gateway into your systems. As such, it’s crucial to scrutinise the cyber security measures of your third-party providers. ISO 27001-certified providers have implemented controls and procedures to mitigate these risks. While a certified provider cannot eliminate all cyber risks, they reduce the chances of a security incident or data breach in their organisation, which protects your company, too. 

Helps you maintain compliance 

ISO 27001 indicates that your IT provider has implemented the appropriate procedures to protect data handled by their organisation. So, working with an ISO 27001-certified provider can help your organisation maintain compliance. If you have existing compliance requirements, working with a certified supplier also reduces your company’s risk of breaching obligations.

Establishes confidence in your partner

The IT industry in Australia is largely unregulated, so it is important to select an IT services provider that has undergone independent auditing. Focusing on these aspects when choosing a provider can mitigate your risk when engaging with the company.

ISO 27001 certification can reassure stakeholders of your provider’s commitment to data security and integrity. Certification is more than a badge; it’s a testament to a company’s dedication to maintaining the highest levels of information security management. 

ISO 27001 certification enhances the reliability of the business. As cyber security threats remain high on the list of concerns for business leaders, ISO 27001-certified providers offer stakeholders peace of mind, knowing that the IT partner handles your information with the utmost care and protection.

Minimises operational disruptions

Disruptions to your IT provider can have an impact on your business. For this reason, it is best to work with resilient organisations that have demonstrated their ability to maintain continuity and minimise unexpected security breaches or data loss.

An ISO 27001 certification indicates a provider’s commitment to upholding high standards of operational resilience and business continuity. They have implemented the necessary controls to prevent and minimise operational disruptions, including those to the services provided to their clients. 


ISO 27001 certification is a must-have when selecting a secure IT partner. This international standard provides a framework for securing information systems and ensuring confidentiality, integrity, and availability.

An ISO 27001-certified provider protects your data under the highest information security standards, covering all aspects from organisational processes to technology and physical security. It brings numerous benefits to your organisation, including reduced third-party risks, confidence in your partner, compliance, and minimises operational disruptions. 

RODIN is your ISO 27001-certified IT services provider

We have achieved ISO 27001 certification to represent our ongoing commitment to security-first IT services. Our customers’ security is our top priority; we have implemented security controls to protect our data and yours. Our commitment to excellence ensures that your organisation benefits from the highest information security standards, reducing risks and preventing data breaches and cyber threats.

We can also help you strengthen your cyber security posture with services across advanced threat protection, vulnerability assessments, network security, and data encryption. We work closely with you to understand your unique needs, delivering tailored solutions that offer robust protection for your organisation. Visit our Cyber Security Services page for more information.

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