The curse of ‘end of support’

Software Developer - Computer programming

With a new decade, comes a new software version it seems. Recently Adobe has announced end of support (EOS) for their Acrobat and Reader 2015 versions for April 2020. This means that there will be no technical or security updates for these products from this date, and with the majority of people simply running a free version of Adobe, there is never any impetus to check versions or upgrade cycles. It’s something that’s just ‘always worked’.

Adobe Reader has become the industry standard for sharing of formatted documents, contracts and generally anything you don’t want to be edited at the other end. It’s widely available as a free download on the web, which has spurred adoption.

However, with these and other free software tools widely available on your network, they need to be included in your software life cycle management. They can leave your infrastructure open to vulnerabilities through targeted attacks, as cyber crooks considered unpatched software the lowest hanging fruit.

With Microsoft also announcing EOS for both Windows 7 and Server 2008 for January 2020, it’s important that you understand ALL the software (both paid and free) that operates across your environment, and where it is in the lifecycle.

One of the steps that you can take to mitigate this risk is to leverage the RODIN Managed Business Services offering. This shifts the focus of your IT management to be proactive and sometimes it as simple as updating software before the end of support, instead of realising a little too late that you’ve got a non-supported product in your environment.

Managed Business Services do so much more, through continuous system monitoring leveraging automation, patch management and real-time updates are delivered instantaneously to your infrastructure seamlessly. We ensure that your network is optimised for performance and working with you to ensure that it continues to adapt and support your business as it changes. We manage your systems so you can focus on your business.

PS: Want to check your Adobe Reader version? Simply go to the help bar and choose ‘About Adobe Acrobat’. DC is the current version which will ensure that you continue to receive those important technical and security updates – if you think you may need some IT support Wollongong, simply give us a call on 1300 138 761 and we will be happy to help.. 

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