Using Microsoft Forms to get to know your customers

When it comes to engaging your customers, you have a lot of options. You can try different marketing tactics, measure their impact, and adapt your approach accordingly. Research shows that engaging customers in asking their opinions, and following up to show you’re listening, improves the...

Disaster recovery solutions and the cloud

It’s no secret that disasters can strike at any time. Whether it’s a hurricane, earthquake, or cyberattack, natural disasters and other forms of crisis can have an especially devastating impact on businesses.Fortunately, there are ways to prepare for the unplanned—even if you operate a...

Disaster strikes: what should your business do?

Disaster recovery is a process that starts before and continues long after the incident; it’s not just an overnight development.Over 30% of businesses directly impacted by the 2011 Queensland floods lost over $100,000; while it is as yet unknown how badly Queensland and New...

Strategic IT for non-profit organisations

With the right tools and strategies, not-for-profit organisations can use IT to effectively reach their goals and increase donations. These charities can use IT to help with fundraising, volunteer management, and advocacy efforts.From the beginning of the COVID-19 pandemic, Australian charities have been increasingly...

Configuring Microsoft 365 for maximum security

It is no secret that Microsoft 365 is one of the best productivity suites. You can use it on your smartphone, tablet, and on your desktop computer.However, Microsoft focuses on security when you’re configuring the Microsoft 365 suite. Its features include email encryption, data...

How Microsoft 365 Groups, Teams, and SharePoint interact

Remote and hybrid working situations are here to stay, and digital landscapes have changed dramatically to give businesses the tools they need to make remote working a seamless and productive experience from end-to-end.With 66% of business leaders considering redesigning their company spaces for hybrid...

Why a good IT system is important for your business

IT is one of the most important factors for a business. IT provides more than just technological solutions to your problems; it also provides an opportunity for greater efficiency and better productivity.Your IT system is not just about hardware or software. It includes network,...

How cloud accounting can change your business

Cloud technology has changed the way businesses conduct their work, communicate with their co-workers and customers, and share information. Cloud accounting is a prime example of this. It has changed the game for accounting firms, allowing clients to access their records remotely over the...

Everything you need to know about power apps

Every business has daily monotonous tasks that take too much time and too little thought-power to accomplish. Processes such as forms and workflows, project and process management, and data visualisation are vital to running your business, but they take up precious people power.Microsoft’s Power...