The role of IT across financial services

Technological advances over the last few decades have forever changed the way we live and do business. Emerging technology in financial services has changed how customers can interact with their financial institutions; in fact, 62% of people consider easier and faster banking one of...

Break/fix vs managed services-how much can you save?

When looking to expand or change the way they run, most businesses will first look to which option will save them more. It’s prudent and practical: money saved in one area is money spent in another.IT is one of the leading pillars of running...

Improved care for the elderly through technology

Ageing is inevitable. However, technology has given us the opportunity to make the ageing process a lot more tolerable and a lot less complicated. It has helped improve the quality of life for seniors and made it easier for them to go about their...

RMB Lawyers transform entire IT infrastructure with RODIN

With a history stretching back to 1885, RMB Lawyers has become one of Australia’s largest regional law practices. The firm offers a diverse range of services including criminal defence, business and commercial transactions, family law, and worker’s compensation. The challenge With staff now spread...

Tips On How To Work From Home During Lock Downs

With Victoria in lockdown and the NSW Government announcement of increased lock down measures on Saturday and the introduction of $10,000 fines if employees are found at work who can do their roles from home, we wanted to provide some guidance around the various...

Response to Kaseya VSA Security Incident

Kaseya VSA is an IT Management tool, used by Managed Service Providers to provide support to their customers.At approximately 2am Saturday the 3rd of July 2021, a sophisticated cyber-attack began against the Kaseya VSA software platform. This attack was designed to infect all computers managed...

Your I.T. Knowledge Base Is Live!

Recently we asked our customers what they wanted us to improve on, and from that survey we had some amazing feedback. Many respondents asked for a Knowledge Base with common answers to problems, and we are happy to announce that we have now launched...

Our New Support Portal!

For those of you that have used our support portal, you had probably noticed it resembled something from the 90's before Google was even a thing. Pretty bad for an IT company right? So we set out to do something about that. And after a...

Create a COVID-19 sign-in form with Microsoft Forms

Contact tracing and registering our details every time we visit a place (e.g. restaurant, bar, cafe, etc) is now the “new normal.” We have noticed that many of our clients are still using pen and paper for this. While there is nothing wrong with...

Scott Morrison’s Cyber Attack News – What Do You Need To Do?

We wanted to provide some information to our clients about the announcement from Prime Minister Scott Morrison on Friday and the associated advisory from the Australian Cyber Security Centre relating to Cyber Security and recent attacks.  While the press release itself did not have a lot of substance, the advisory...