Signs you need help with your IT

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Technology is a major part of nearly every business. Even the smallest companies need to manage their IT infrastructure to ensure they’re getting the most out of their investments. 

However, many businesses struggle to keep up with the demands of their technology and keeping their IT infrastructure in peak operating condition. If your business has grown so fast that your infrastructure can barely keep up, or if you feel like something isn’t working as well as it could be, you might need some assistance. 

Before you dive into costly repairs and upgrades, check out these nine signs that your IT infrastructure needs help and how the problems may be remedied.

Your network is slow

If your IT infrastructure is underperforming, you may notice that your systems have slowed down considerably. This can be especially problematic for businesses that are heavily dependent on computers and the internet. If your internet speed is slow, you may be losing customers due to poor online performances, or suffering from downtime and a loss of productivity.

The issues causing a slow network can be pinpointed by a managed network service provider. They can provide fast, comprehensive insight into your system, and fix or advise you on whatever issue is causing problems.

Productivity is low

Your IT infrastructure may not be equipped to handle your employees’ needs. If they aren’t able to access important files, or apps and programs are taking a long time to load, they may have to spend more time troubleshooting IT issues, causing productivity to suffer. 

Your infrastructure must be able to efficiently handle the needs of your employees. If it is underperforming, you should consider hiring professional IT support. Working with an experienced IT company can help you pinpoint the issues causing low productivity, and help you fix them.

There’s not enough storage space

A lack of storage space means you have to waste valuable time searching for files, apps, or programs to remove from systems. 

Depending on your current system, increasing your storage space may be simple. Purchasing additional hardware is a quick remedy, but is costly and may not provide enough storage for your growing business. 

The cloud offers a great amount of storage space, not to mention your data will be safe in the event of hardware failure or a natural disaster. Cloud service providers can assess your business needs and advise you on the cloud environments that will work best for your requirements, or handle the entire cloud migration and ongoing management, at a much more cost-effective rate.

Downtime is increasing

If your systems have been experiencing an increase in downtime, you may want to investigate whether your IT infrastructure is underperforming. Relying heavily on tech means an increase in downtime will cause major issues. Your employees won’t be able to do their jobs until the system is back up and running. 

If your systems are experiencing an increased amount of downtime, you should consider hiring professional IT support. The problem could range from faulty software, to outdated hardware, to malware infecting the systems.

Your tech keeps breaking down

When your company’s computer systems keep breaking down, it may be because your infrastructure isn’t equipped to handle the demands of your business. A high amount of computer or technology breakdowns may mean your hardware is outdated, or your systems are overloaded. 

However, if your business keeps experiencing tech breakdowns despite having adequate equipment, it may be time to seek support from a professional IT company to assess and remediate the issues.

Your competitors are outpacing you

If your business is slowly falling behind the competition, it could be because you’re not keeping up with the demands of your technology. Newer, more robust IT infrastructure will perform quicker, can automate certain tasks, and streamline daily work operations.

A digital transformation may be required to keep your business relevant; a managed IT service provider can audit your current technology, and advise you on what you need to upgrade your IT environment to keep up in your business field.

Your system was breached

A data breach will have serious consequences. It could have happened due to malicious cyber activity, malware in your systems, or simply user error; regardless, your IT is vulnerable. Cybercrime has increased by 13% in the last year, and it’s more important than ever to ensure your sensitive information is protected.

Stronger, up-to-date cyber security solutions – including employee security training – will enhance your business’ protection. 

A managed security provider can perform an audit of your systems, and advise you on IT solutions that will enhance your cyber security posture, or implement the Australian Cyber Security Center’s Essential Eight mitigation strategies as a baseline.

Your hardware is incompatible

If you have employees using a variety of different devices, it can be difficult to keep your IT systems standardised. Employees could have more difficulty collaborating if they’re not equipped with the same digital tech.

Haphazardly buying technology without thinking about the long term plan for your business, and how the tech will help you achieve that, will eventually leave you with badly designed architecture.

Upgrading your IT infrastructure by replacing or standardising your technology will make it easier for your staff to perform their tasks, and stay on track with your long term business plan.

Your employees are unhappy

Issues with IT can slow your employees down, cause frustration, and lead to a high turnover rate. This can have a serious impact on your business operations, customer retention, revenue, and overall productivity.

If many of your employees are voicing frustration with the IT they work with, it’s a sure sign that it’s time to upgrade. Reliable, efficient tech and devices will make your staff’s everyday tasks easier, and a happy employee is a loyal employee.

Get the right IT support from the experts

IT infrastructure is an important component of any company’s operations, and when it fails, it can have a serious impact on the productivity of your business, employees, and customers. It is vital that you are proactive and make the necessary investments in your IT infrastructure. However, it can be tricky, costly, and time-consuming to discover what the right options are.

The IT experts at RODIN have all the resources, experience, and expertise to find what is causing issues in your IT infrastructure, advise you on the best course of action to take, and implement the solutions.

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