More often than not, businesses hold on to computers as long as they possibly can, stretching out their investment until the computer fails. Is this a good idea? Well, it may seem so at the time, but the truth is that your staff will begin to get frustrated and productivity will slow down long before the computer goes bang and these issues normally cost more than the cost of a replacement machine.
How many times have you heard someone complain about their computer? All the time. How often is the problem caused by the machine not being replaced when it was due? Most of the time.
The problems that occur when keeping old computers increases the longer someone has to use it. It takes longer to start up of a morning, it crashes more often, reports take longer to generate, websites take longer to load and a lot of the time something other than the workstation gets the blame for these issues.
An optimal lifetime for a desktop computer is roughly 3 years. After three years, there should be plans in place for a replacement. We understand that some machines are used more than others and these factors should come in to play when planning out the replacements, however if it is a machine that is used daily and relied on by staff to get their job done, then it should be kept current. You wouldn’t put up with an 8 year old company car that takes 10 minutes to start up in the morning and drives 50% slower than everyone else on the road and then blame the road surface for the car going slow, so why would you do the equivalent for a computer that is arguably more important to a staff members productivity.
But what can make things worse and lead to more frustration is when that computer does decide to call it a day. Chances are you won’t have a spare for that user to use (despite our recommendation that you do!) and you will suddenly realize how little that person can do without a computer. Suddenly everything is urgent and you need that new PC yesterday. The machine you normally purchase is not in stock, you are faced with an unplanned replacement and are scrambling to find the software you need and putting pressure on anyone who will listen to get things done. Depending on the age of the failed unit, the new machine may come with a new version of Windows or Office for example, This introduces an unplanned learning curve for the staff member at a time when they really don’t need to be learning new software.
The ideal way to replace your computers is by replacing them all at the same time on a schedule. Implementing this system of a regular fleet replacement will allow you to save money by obtaining discounts on a bulk purchase, create a standardized environment across your business and plan training for your staff around new versions of Windows and other software products. We understand that a large purchase like this may seem daunting to the bottom line, however there are many flexible payment arrangements that can be put in place to ensure you are keeping your systems current without hurting the business.
If you are interested in reviewing the age or performance of your current PC fleet, please contact us on 1300 138 761 or email us at firstname.lastname@example.org