Managed Services Standard Rates & Charges

Rates for Billable Work

Our current standard service rates and charges are listed below, and are subject to change at any time:

Service Charge
Technical Services - Business Hours*
$180 per hour (ex GST)
Technical Services - After Hours*
$270 per hour (ex GST)
Technical Services – Cyber Incident Response & Remediation
$220 per hour (ex GST)
Travel to and from site locations
$60 per hour (ex GST)
Project Rate - PC Install Remote***
$270 per PC (ex GST)
Project Rate - PC Install Onsite****
$360 per PC (ex GST)
Project Rate – Windows Home to Pro upgrade
$160 per PC (ex GST)
Project Rate - Standard
$180 per hour (ex GST)
Project Rate - Project Management
$200 per hour (ex GST)
Project Rate – Network Engineer
$220 per hour (ex GST)
Project Rate – Consulting
$220 per hour (ex GST)
Project Rate – Voice / Telephony
$160 per hour (ex GST)
Project Fee - Printer Repair
$180 per hour (ex GST)
DevOps
$180 per hour (ex GST)

* Business hours are Monday to Friday between the hours of 8:30AM-5:30PM excluding public holidays.

** Printer repairs exclude all parts and consumables that may be required.

*** Remote – We follow an organised process to understand your requirements, prepare your new equipment with the latest software updates and your required applications. The device will be delivered to your required location however RODIN will not attend onsite for installation, we will assist with the equipment changeover via a scheduled call with the user.

**** Onsite – We follow an organised process to understand your requirements, prepare your new equipment with the latest software updates and your required applications and then deliver your new computer systems to your location, ready for use. The device will be installed by our technicians and RODIN will take care of cabling, removal of rubbish and ensure the device is ready for use

Have any questions about our rates? We understand that every business is unique, and we're here to ensure you get the most value out of your IT investments.