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What do OneDrive icons mean

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The Microsoft OneDrive icons in desktop notification areas, menu bars, Windows File Explorer and macOS Finder tell you the sync state of the file or folder.

If you don’t see any desktop notification or menu bar icons, OneDrive may be hidden, not installed or not running.

OneDrive sync error icon

OneDrive sync error icon

OneDrive for Business sync error icon

A red circle with a white cross means that a file or folder cannot be synced. You’ll see this in File Explorer or on the OneDrive notification area icons.

Click the blue or white OneDrive icon in the notification area to learn more about the problem.

For more help, read how to Fix OneDrive sync problems.

OneDrive not running icon

A grayed-out OneDrive icon in the taskbar means you’re not signed in, or OneDrive setup hasn’t completed.

Press  Press the Windows key , search for OneDrive and then open the OneDrive desktop app.

OneDrive paused icon

OneDrive for Business paused icon

The paused symbol over the OneDrive or OneDrive for work or school icon means your files are not currently syncing.

To resume syncing, select the relevant OneDrive icon in the notification or menu bar area, select More and then Resume syncing.

Learn more about How to Pause and Resume sync in OneDrive.

OneDrive sync in progress iconOneDrive for Business sync in progress iconOneDrive sync in progress icon

The circular arrows over the OneDrive or OneDrive for work or school notification icons signify that sync is in progress. This includes when you are uploading files, or OneDrive is syncing new files from the cloud to your PC. Sync icons may also be seen online in OneDrive.com. OneDrive will also check for other file or folder changes and may show “Processing changes”.

If OneDrive shows “Processing changes” for a long time, it could be because you have an online file open, a very large file syncing, a lot of files stuck in a queue.

OneDrive account blocked

If you see a red “no entry” style icon over your OneDrive icon, it means your account is blocked.

OneDrive icon with warning

OneDrive icon with warning

If you see a yellow warning triangle over your OneDrive or or OneDrive for work or school icon, it means your account needs attention. Select the icon to see the warning message displayed in the activity center.

OneDrive file shared icon

If you see a “people” icon next to your OneDrive files or folders, this indicates the file or folder has been shared with other people.

OneDrive online file icon

A blue cloud icon next to your OneDrive files or folders indicates that the file is only available online. Online-only files don’t take up space on your computer.

You can’t open online-only files when your device isn’t connected to the Internet.

 

OneDrive locally available file

When you open an online-only file, it downloads to your device and becomes a locally available file. You can open a locally available file anytime, even without Internet access. 

If you need more space, you can change the file back to online only. Just right-click the file and select “Free up space.”

OneDrive always available file icon

Files that you mark as “Always keep on this device” have the green circle with the white check mark.

These always available files download to your device and take up space, but they’re always there for you even when you’re offline.

Gray X icon overlay

This is not a OneDrive icon, but a corrupted Windows shortcut icon. If you see a gray X over your Windows Desktop shortcuts, try these tips:

  • Right-click on your Desktop and select Refresh.

  • Uninstall any backup applications that are not longer used. Restart your computer after each uninstallation.

OneDrive file locked icon

OneDrive will show a padlock icon next to the sync status if the file or folder has settings which prevent it from syncing.

Learn more about restrictions and limitations when you sync files and folders.

Blue and white OneDrive icons

If you have signed in to the OneDrive sync app with both work or school and a personal account, you will see two OneDrive sync icons.

The blue one is for your work or school account, the white one is for your personal account.

Learn how to add an account in OneDrive.

Three little blue lines on a OneDrive icon

The glimmer marks (three little blue lines) seen next to a file or folder indicate that the file is new.

OneDrive shared collection icon

The three squares icon next to an album indicates a shared collection of files. You will see this whether you are the owner of the files, or if they have been shared with you.

Microsoft Office Premium subscription icon

The blue diamond icon on the OneDrive.com toolbar shows your current subscription with OneDrive or Microsoft 365, and how much storage you have used.

If you don’t have a subscription, select the icon to see what plans are available.

OneDrive for Mac red x icon

 

 

A black circle with a white cross means that a file or folder cannot be synced. Mac users will see this in Finder or on the OneDrive menu bar icons.

Click the OneDrive icon in the menu bar area to learn more about the problem.

OneDrive not running icon

A grayed-out OneDrive icon in the taskbar means you’re not signed in, or OneDrive setup hasn’t completed.

Use Finder or Spotlight to start OneDrive.

OneDrive for Mac paused icon  

 

The paused symbol over the OneDrive or OneDrive for work or school icon means your files are not currently syncing.

To resume syncing, select the relevant OneDrive icon in the notification or menu bar area, select More and then Resume syncing.

Learn more about How to Pause and Resume sync in OneDrive.

OneDrive for Mac processing changes icon

OneDrive sync in progress icon

The circular arrows over the OneDrive or OneDrive for work or school notification icons signify that sync is in progress. 

This includes when you are uploading files, or OneDrive is syncing new files from the cloud to your PC.

Sync icons may also be seen online in OneDrive.com.

OneDrive will also check for other file or folder changes and may show “Processing changes”.

If OneDrive shows “Processing changes” for a long time, it could be because you have an online file open, a very large file syncing, a lot of files stuck in a queue.

OneDrive account blocked

If you see a red “no entry” style icon over your OneDrive icon, it means your account is blocked.

OneDrive file shared icon

If you see a “people” icon next to your OneDrive files or folders, this indicates the file or folder has been shared with other people.

OneDrive online file icon

A blue cloud icon next to your OneDrive files or folders indicates that the file is only available online. Online-only files don’t take up space on your computer.

You can’t open online-only files when your device isn’t connected to the Internet.

OneDrive locally available file

 

When you open an online-only file, it downloads to your device and becomes a locally available file. You can open a locally available file anytime, even without Internet access. 

If you need more space, you can change the file back to online only. Just right-click the file and select “Free up space.” 

OneDrive always available file icon

Files that you mark as “Always keep on this device” have the green circle with the white check mark.

These always available files download to your device and take up space, but they’re always there for you even when you’re offline.

OneDrive file locked icon

OneDrive will show a padlock icon next to the sync status if the file or folder has settings which prevent it from syncing.

Learn more about restrictions and limitations when you sync files and folders.

Blue and white OneDrive icons

If you have signed in to the OneDrive sync app with both work or school and a personal account, you will see two OneDrive sync icons.

The blue one is for your work or school account, the white one is for your personal account.

Learn how to add an account in OneDrive.

OneDrive mobile UI sync icon

The OneDrive cloud icon may briefly appear in your Android notifications as part of the normal upload process.

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