How Can We Help?

Protect yourself from phishing

You are here:
< All Topics

Phishing is an attack that attempts to steal your banking or personal information by getting you to reveal on websites that pretend to be legitimate.

Cybercriminals usually pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing website.

How to recognize a phishing email

  • Urgent call to action or threats
  • First time or infrequent senders
  • Spelling and grammar errors
  • Generic greetings
  • Mismatched email domains
  • Suspicious links or unexpected attachments

What to if you receive a phishing email

  • Never click any links or attachments in suspicious emails.
  • If the suspicious email appears to come from a person you know, then contact that person via other means (e.g., text message or phone call) to confirm it.
  • Report the message.
  • Delete it.

How to report a phishing scam

Here are the steps that you could take if you receive a phishing email.

Microsoft Office Outlook

  • Select the suspicious message.
  • Click Report Message.
  • Select Phishing.

Note: If you don’t see the Report Message icon on the ribbon, follow these steps on How to enable Report Message in Outlook to enable the Report Message add-in.

  • Select the suspicious message.
  • Click the arrow down next to Junk.
  • Select Phishing.

What to do if you think you’ve been successfully phished

If you may have inadvertently fallen for a phishing attack, these are a few things you should do.

  1. Write down all the details that you may have shared such as username, password, or account number.
  1. Immediately change the passwords on those affected accounts and anywhere else that you might use the same password. It is best to create unique and strong passwords for each account.
  1. Confirm that you have multifactor authentication (or known as two-step verification) turned on for every account you can. Click here to know more about two factor authentication.
  1. If this attack involves your work or school account, then notify your IT support immediately of the possible attack. Contact your bank immediately if you have shared your credit card or bank account information to alert them to possible fraud.
  1. If you’ve lost money, or been the victim of identity theft, report it to local law enforcement. The details in step 1 will be very helpful to them.


Protect yourself from phishing

Was this article helpful?
0 out Of 5 Stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
How can we improve this article?
Please submit the reason for your vote so that we can improve the article.
Previous How to export and save Chrome bookmarks
Table of Contents