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Block senders or unblock senders in Outlook

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Instructions for classic Outlook on the web

Block senders from sending you email

If you’re receiving unwanted email, you can block the email addresses and domains you don’t want to receive messages from. Add any email address or domain to your blocked senders list to move these messages directly to your Junk Email folder.

Note: Email is automatically removed from the Junk Email folder after 14 days and is not recoverable. For more information, see Recover deleted email messages in Outlook on the web.

  1. Go to Settings Settings.

  2. At the bottom of the pane, click Mail.

  3. In the left pane, select Mail > Accounts > Block or allow.

  4. Under Blocked Senders, enter the email address or domain that you want to block and select The Add icon.

    A screen shot of the Blocked Senders box

  5. Select Save .

Unblock senders

If you want to remove someone from the blocked senders list, follow the instructions below.

  1. Go to Settings Settings.

  2. At the bottom of the pane, click Mail.

  3. In the left pane, select Mail > Accounts > Block or allow.

  4. Under Blocked Senders, select the address or domain you want to unblock, and then select Remove.

Stop messages from going into your Junk Email folder.

There are times when you don’t want messages from a specific person or domain to end up in your Junk Email folder. Messages from addresses or domains on the safe senders list won’t get moved to your Junk Email folder.

  1. Go to Settings Settings.

  2. At the bottom of the pane, click Mail.

  3. In the left pane, select Mail > Accounts > Block or allow.

  4. Under Safe Senders and Recipients, enter the email address or domain you want to add and select The Add icon.

    A screen shot of the Safe Senders and Recipients box

  5. Select Save .

    Tips: 

    • To edit or remove email addresses or domains from the blocked senders or safe senders list, select the item in the list and then select Edit or Remove.

    • To empty your Junk Email folder, select Mail > Clean up mailbox in the navigation pane, and then select an option next to Junk Email.

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