Accessing the Archive Mailbox - Outlook Web AppIf you don't see a folder starting with “In-Place Archive - your name” click the more button on the left side of the screen under folders.Click the folder that starts with “In-Place Archive - your name”Searching the Archive...
Accessing BitLocker Recovery Key through Intune Company Portal
Microsoft Intune now provides users with the ability to access their BitLocker recovery keys via the Intune Company Portal website. This feature enhances user self-service capabilities, reducing the need for IT support for BitLocker recovery. Here's a detailed guide on how to use this...
Xelion Feature Spotlight Videos
Xelion Feature Spotlight 1 - Modular UI https://www.youtube.com/watch?v=-kYS1Kd261w Xelion Feature Spotlight 2 Presence management https://www.youtube.com/watch?v=6py6EkT-PC8
3CX Hotdesking – Logging In and Logging Out
Note: If you don't know your 3CX Voicemail Pin, please ask Rodin for that information". Logging InTo log into a hot desking device the user dials *77*[Extension Number]* (e.g. *77*100*). The IVR service answers and prompts the user to enter their voice mailbox PIN number. Upon completion a...
Xelion – Call Parking with Yealink Desk Phones
To park and retrieve parked calls, please follow these instructions: Parking a call Press the “Menu” button here:Press the “Park” button and listen to the message that the phone system provides. The phone system will let you know which parking station you have parked the other...
Clearing Chrome Cache
Click on the 3 dots on the top right-hand side of chrome and then click onto "Clear Browsing Data…"Then select the options “Basic, All Time, Clear Data”
Big Button Handset (Model MBIT BB100) – Setting up Speed Dials
On the residents phones (BB100) you can setup a speed dial number using the A,B & C buttons on the right hand side of the phone.To set this up follow the instructions below.Hold down one of the buttons “A” for examplePress the “Switch” button...
Clear Firefox Browser History
How do I clear my history?Click the menu button to open the menu panel.Click History and select Clear Recent History…Select how much history you want to clear:Click the drop-down menu next to Time range to clear to choose how much of your history Firefox will clear (the last hour,...
Guide on transferring Microsoft authenticator app onto a new device.
Transferring Microsoft Authenticator to a new phone can be a hassle. But don’t worry! This article will teach you how to do it quickly and easily.First, install the Microsoft Authenticator app on your new phone. Go to the App Store or Google Play Store...
Sophos Firewall: Configure SSL VPN for Android devices using OpenVPN
OverviewOpenVPN Connect can be used to establish an SSL VPN connection between any Android Device and the Sophos Firewall. This article describes the steps to configure an SSL VPN on your Android device using OpenVPNProduct and EnvironmentSophos FirewallAndroid devicePrerequisiteYou must first configure SSL VPN...