Automation to Empower your IT Team

COVID-19 is placing unprecedented pressure on IT support teams, users working from home has introduced new challenges and complexities for the IT helpdesk to deal with. At RODIN we can help and we are offering you a free 6 month trial of our remote monitoring and management tool. Enabling your team access to a range of automation and remote support tools to improving their efficiency. 

Automation Library

RODIN Automate provides access to RODIN’s custom script library to automate technician work, such as installing or upgrading software, performing routine clean-up on workstations, restarting components or entire systems either on demand or scheduled.

Our custom script library contains a large number of scripts to help any technical person complete their role, with new automations added regularly, such as:

– Software deployment.

– Repairing Office installations.

– Upgrading Windows 7, 8 or 10 to the latest builds of Windows 10.

– Identifying and resolving Windows Update problems.

– Deploying Windows Updates.

– Changing power plans.

– Disk clean up.

– Editing registry.

Remote Access & Mobile Phone View

Industry-leading remote unattended access with
powerful, easy-to-use machine monitoring and management features. Including full remote control capabilities designed for help-desk style services, delivering on-demand remote issue resolution anytime, anywhere.

Including Mobile Phone View – allowing you to stream a remote users camera giving you the ‘remote eyes’ you need to troubleshoot a system down scenario, or assist a user in plugging in a computer.

See mobile phone view in action Here

Automated Patching

RODIN’s Agents will take care of patching for you, Microsoft and third party apps. From downloading, installing, rebooting and reporting, the entire life cycle is covered.

Automatic daily downloads keep your fleet up to date with the latest versions of a range of third-party applications including:

Adobe Flash®
Adobe AIR®
Microsoft® SkypeTM Business
Notepad++
VLC Media Player
Adobe Reader® XI and DC
Apple® iTunes®
Mozilla® Firefox®
Amazon Corretto
7-Zip
Adobe Shockwave®
Google® ChromeTM
Mozilla Thunderbird®
PDF Creator
VLC Media Player
7-Zip

 

Fleet Inventory Data

Automated network scans that deliver the most current record of supported systems and devices. You’ll get detailed information on hardware, software and performance of endpoints.

Monthly Reporting

A monthly interactive report delivered directly to pre-determined contacts on the 1st of each month.